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Shipping Changes Starting 1st of December

Hi all,

 

Just would like to update you on some recent changes to our shipping structure here at Neon & Co. Australia.

We've decided to implement shipping parcels based on the overall weight of your order. This is all automatically calculated at checkout. The reason behind this is due to the rising costs of shipping and also due to the nature of our products. Shampoos are heavy! We have partnered with Sendle, and want to be as transparent as possible to our customers. Sendle charges in increments of 500 grams, 1kg and under, 3kg and under, and so on. Neon & Co.'s new shipping prices are exactly what Sendle has listed, so we don't gain any profit. Rest assured we aren't unnecessarily over charging.

We thank you all for your custom through this new change.

 

Warmest,

Deb x

Founder/CEO

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